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Moon Games Casino – Legit or Scam?

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The internet is filled with a plethora of online casinos, beckoning players with numerous gaming delights. However, it’s often crucial to assess the safety and legitimacy of these virtual gaming platforms. In this article, we will specifically evaluate Moon Games Casino, an online platform owned by Daub Alderney Limited, established in 2013.

Moon Games Casino, although comparatively smaller revenue-wise, is part of a larger group of related casinos with significant combined revenues. This casino currently operates under licenses from the United Kingdom.

In the emerging digital landscape where cybersecurity is paramount, understanding the safety and credibility of online casinos becomes essential for protecting the interests of users. Let’s delve into how Moon Games Casino fares on the front of safety and trustworthiness.

License and Fair Gaming

Licensed by the United Kingdom authorities, Moon Games Casino legitimizes its gaming practices to provide a safe experience for its player base. These licensing bodies often ensure the protection of user rights, implementation of fair terms and conditions and at times, mediate in case of casino disputation.

However, albeit licensed, Moon Games Casino is observed with certain sections of their Terms and Conditions assessed as unfair towards players. Before deciding to make any financial commitments, take time to peruse and understand their Terms and Conditions.

Payment Processing and Security

Moon Games Casino facilitates transactions through various payment methods including VISA, Mastercard, PayPal, Wire-transfer, ApplePay, and Pay by Phone, providing versatility in banking options. The casino utilizes popular currencies such as USD, GBP, EUR, CAD while setting withdrawal limits at $10,000 per month and $5,000 per week – giving patrons flexibility and control over their finances.

With any financial involvement, assurance of secure transaction processing is significant. Though operating under a reputable license, it’s vital for players to verify the financial safety, data privacy policies and security measures implemented by the casino.

Customer Support Quality

Moon Games Casino unfortunately does not offer customer support – a feature usually considered essential within the industry. Having a reliable customer support system not only helps resolve player queries effectively but also aids in maintaining transparency – an important safety aspect.

However, being part of an established online gambling network implies that they are influenced by higher accountability guidelines. Still, the lack of direct communication could potentially pose difficulties for users needing assistance.

Game Selection and Providers

Moon Games Casino offers a variety of active games like Slots and Jackpot games from recognized game providers such as NetEnt, Betsoft Gaming, Pragmatic Play, IGT, ELK Studios and many more, ensuring legitimacy of offerings and compliance with fair gaming practices.

Notable positives of this platform include its good reputation with fewer unresolved complaints and a unique VIP program. Payments via PayPal further adds to the convenience. Some factors detracting from the user experience, however, include non-availability of live dealer games or a game provider filter and the absence of live chat customer service.


In conclusion, despite some insignificant concerns, Moon Games Casino appears to be a fairly safe and legitimate online casino. Nonetheless, evaluating all safety aspects before deciding to commit financially remains of utmost importance. Always remember to gamble responsibly and assess the credibility of the platform you choose for your online entertainment.

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Frequently Asked Questions About Moon Games Casino

1. What is Moon Games Casino?

Moon Games Casino is an online gambling platform established in 2013 and owned by Daub Alderney Limited. Despite being a smaller casino revenue-wise, it is a part of a large group of related casinos that have considerable combined revenues. This online casino provides a variety of gaming options to the players, primarily focusing on Slots and Jackpot games.

2. Is Moon Games Casino safe to play at?

Based on its licensing and reputation, Moon Games Casino can be considered a safe platform for online players. The casino operates under a license from the United Kingdom authorities, ensuring that its gaming practices align with the established legal frameworks. This guarantees player rights and fair terms and conditions. Nevertheless, players are advised to review the casino’s Terms and Conditions, as some sections have been deemed potentially unfair to players.

3. How are financial transactions handled at Moon Games Casino?

Moon Games Casino presents players with a wide array of payment methods including VISA, Mastercard, PayPal, Wire-transfer, ApplePay, and Pay by Phone. They conduct transactions in various popular currencies such as USD, GBP, EUR, and CAD. The withdrawal limit is set at $10,000 per month and $5,000 per week. However, users should do due diligence to verify the safety of financial and data privacy policies at Moon Games Casino.

4. Does Moon Games Casino offer customer support services?

Currently, Moon Games Casino does not offer any form of direct customer support. This is a significant drawback since effective customer support typically plays a pivotal role in resolving player queries and maintaining platform transparency. Nevertheless, being part of an extensive network of online casinos establishes certain accountability standards for Moon Games Casino.

5. What kind of games and game providers are there in Moon Games Casino?

Moon Games Casino offers a diverse range of active games like Slots and Jackpot games. Some of the game providers associated with Moon Games Casino include industry-renowned names like NetEnt, Betsoft Gaming, Pragmatic Play, IGT, ELK Studios, and more. This demonstrates the casino’s efforts to provide reliable and fair gaming services. However, players should note the lack of live dealer games and games provider filter in this platform.

6. What are the notable positive aspects of Moon Games Casino?

Moon Games Casino features several positive traits including a commendable reputation with just a few unresolved complaints, a unique VIP program designed for frequent players, and the provision of PayPal payments which adds to transactional convenience.

7. Are there any negative aspects that users must be aware of about Moon Games Casino?

There are a few areas where Moon Games Casino falls short such as the non-availability of live dealer games offers and the absence of a game provider filter in their interface. Another significant disadvantage is the lack of live chat customer support, which can potentially lead to difficulties when players need immediate assistance.

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