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Astrajam Casino – Legit or Scam?

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Welcome to our comprehensive dive into the safety of Astrajam Casino, an online gaming platform established in 2021 and owned by Zintrex Limited. In exploring the casino’s legitimacy, we’re focusing on several important factors such as player complaints, licenses, game genuineness, customer support quality, fairness of terms, revenue, withdrawal and win limits, and other critical components. This is a vital analysis considering the explosion of digital casinos, where the lines between legit platforms and scams often seem blurred.

Ownership and Licensing

Astrajam Casino is operated by Zintrex Limited and, while relatively new, it has been generating revenue under $1,000,000. Crucially, the casino operates with a license from Costa Rica. However, it is important to note that the licensing authority isn’t held in high esteem within gambling circles.

Player Safety Concerns

Although Astrajam Casino demonstrates some good qualities, there have been two registered complaints against them. The lack of detailed information about these complaints raises some concerns for players.

Moreover, Astrajam Casino sets a win limit of €250,000 per spin. Although win limits can sometimes be due to third-party factors, such as local regulations, they still create unfavorable conditions for gamers, especially those looking to win big.

Payments, Currencies, and Withdrawals

Offering various payment methods is significant for the convenience and satisfaction of all players. Astrajam Casino prides itself on offering diverse payment options including VISA, Mastercard, Bitcoin, Bitcoin Cash, Dogecoin, Ripple, Dash, Monero, Nem, and Litecoin. While providing a broad span of currencies like USD and EUR, they maintain an above-average withdrawal limit capped at €20,000 per month and €5,000 per week.

Variety of Casino Games

Novice and seasoned players alike will find a comprehensive portfolio of games featuring Slots, Roulette, Blackjack, Video poker, Bingo, Baccarat, Jackpot games, Live games, Keno, and Scratch cards. However, Betting, Poker, Craps, eSports betting, Crash games are not currently offered.

The fun doesn’t stop at diversity as Astrajam brings onboard multiple game providers including big names like NetEnt, Betsoft Gaming, Pragmatic Play, and several others. Interestingly, the casino allows deposits and withdrawals in cryptocurrencies and live dealer games, giving it an edge over its competitors.

Customer Support

Notably, real-time support via live chat is missing at Astrajam Casino. This is a negative factor weighing down the overall reputation considering the import of swift and adequate response to gamer queries.

In conclusion, while Astrajam Casino exhibits some commendable features, such as accepting cryptocurrencies, its safety standards could be improved. Potential issues like the win limit and reported complaints influence its credibility. Therefore, while it isn’t flagged as outrightly bad, it strongly recommends that players exercise caution when choosing to game with Astrajam Casino.

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Frequently Asked Questions

1. Who owns Astrajam Casino?

Astrajam Casino was established by Zintrex Limited in 2021. As a relatively new entrant into the online casino industry, it’s seeking to position itself amidst numerous competitors. Although it’s not garnering massively substantial revenue at this stage, less than $1 million, the casino is striving for continued growth and customer satisfaction.

2. What kind of license does Astrajam Casino hold?

The casino holds a license from Costa Rica. To some, the source of the license may not hold great significance but it is actually very important because reputable licensing ensures strict standards and fair operations. Costa Rica isn’t typically seen as one of the gold-standard authorities in terms of gambling licenses, which raises potential concerns on the stringent implementation of safety measures.

3. Are there any reported player complaints about Astrajam Casino?

Yes, there have been two recorded complaints about the casino. Details of these complaints are scarce making it hard to fully ascertain their nature or impact. This lack of information further highlights the need for transparency when dealing with issues affecting player experiences.

4. Does Astrajam Casino have a win limit? Is there anything players should know about this?

Indeed, Astrajam Casino has enforced a relatively high win limit per game round, set at €250,000. While it might seem reasonable to casual gamers, those who play with the intent of scoring grand prizes might find these ceilings quite limiting. The limit can hamper the ambitions of players who hope for a life-changing windfall. It’s advisable to be aware of such limitations before committing to excessive gameplay.

5. What payment methods and currencies does Astrajam Casino accept? How are the withdrawal limits structured?

Astrajam Casino offers a wide gamut of payment methods including VISA, Mastercard, Bitcoin, Bitcoin Cash, Dogecoin, Dash, Monero, Nem, and Litecoin. This wide-ranging list caters to different player preferences and acknowledges the growing influence of cryptocurrencies in online transactions. In terms of currencies, both USD and Euro are accepted.

Knowing withdrawal limits is equally important. At Astrajam Casino, players can withdraw up to €20,000 per month, with a weekly limit set at €5,000. These thresholds are higher than those offered by many competitors, providing an incentive for high-stake players.

6. What games does Astrajam Casino offer and who are the game providers?

Astrajam Casino has a fairly broad catalog of various casino games including Slots, Roulette, Blackjack, Video poker, Bingo, Baccarat, Jackpot games, Live games, Keno, and Scratch cards, making it a versatile platform for all types of gaming enthusiasts. However, Betting, Poker, Craps, eSports betting, Crash games aren’t available.

Furthermore, the casino has partnered with several leading worldwide game providers like NetEnt, Betsoft Gaming, Pragmatic Play among others.

7. How is the customer support at Astrajam Casino?

Presently, the absence of live chat support raises questions regarding their focus on customer satisfaction. Quick, responsive customer service channels are essential in promoting seamless user experience, making this an area where Astrajam could improve upon.

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