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21BetShop Casino – Legit or Scam?


One of the burning questions in every gambler’s mind regarding online casinos is whether the platform is safe and legitimate, or might it just be another internet scam. Let us delve into addressing this concern as we review the 21BetShop Casino, an online gambling platform owned by ProgressPlay Limited. Established in 2018, the 21BetShop Casino offers a variety of games requiring a speculating mind and often rewarding players with substantial monetary victories. The casino holds licenses from authorities in the United Kingdom and Malta, offering a certain degree of credibility.

Licensing and Revenue

The safety of any online casino primarily depends on the licensing and legit companies that govern it. 21BetShop Casino possesses stately licenses from the United Kingdom and Malta, two highly reputable jurisdictions in the world of online gambling.

The revenue of an online casino is also a significant aspect; larger businesses that make more money are better equipped to handle big wins without difficulty. According to our assessments, 21BetShop Casino ranks relatively low regarding its revenues, which come in under one million dollars. Therefore, high-scale winnings may potentially pose challenges for the casino.

Game Selection and Software Providers

Offering an extensive assortment of games including slots, roulette, blackjack, live games, jackpots, video poker, and many others, there is something for every bet enthusiast at 21BetShop Casino. However, poker and crash games are not currently active.

Quality and fairness in gameplay are guaranteed by a stellar line-up of game providers such as Play’n GO, NetEnt, Microgaming, Pragmatic Play, Red Tiger Gaming, Blueprint Gaming, Spinomenal, among others. It ensures that players get the best gambling experience while playing on this platform.

Payment Methods and Currency Support

For convenient financial dealings, a well-functioning online casino must support a variety of payment methods. 21BetShop Casino houses an extensive range of payment options including Visa, MasterCard, Skrill, NetBanking, Paypal, ecoPayz, AstroPay, and several others promising easy transactions. However, not all these gateways are universally available and some might be subject to withdrawal fees.

The currencies supported include USD, CAD, GBP, EUR, JPY, NZD etcetera providing flexibility for international users. Nevertheless, the casino imposes a quite low monthly withdrawal limit of $6000.

Customer Support and Navigation

A responsive and competent customer service department is instrumental in providing users with quality gaming experience. 21BetShop Casino offers customer assistance in multiple languages such as English, French, Spanish, Japanese, Finnish, and Portuguese through live chat, employing auto-translate features where required.

Moreover, the website bears a simple design that facilitates smooth navigation even for newbies. The platform uses chatbot technology for customer interaction, which could impact the efficiency of assistance provided.

Positives and Negatives

While the casino offers a wide variety of games and stands out with its well-built and navigable website design along with live dealer games, there are certain negative aspects to consider as well. These include the unavailability of all payment methods for every country, the imposition of withdrawal fees, and a relatively restricting monthly withdrawal limit.

Moreover, it comes with certain clauses in their terms and conditions that we find to be unjust for the players, suggesting potential players exercise caution when agreeing to these conditions.


In conclusion, while 21BetShop Casino has commendable positive attributes, it also presents areas for improvement, particularly concerning its revenue volume, certain terms, and conditions, and withdrawal limitations. Hence, it may serve players to consider these potential negatives and explore other options for their online gambling ventures. Safety-wise, with its current status, is manageable but does leave some room for enhancement.

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Frequently Asked Questions (FAQs)

1. Who owns the 21BetShop Casino?

The ownership of 21BetShop Casino lies in the hands of ProgressPlay Limited. This company is a known player in the online gaming and betting industry. They established this online platform in the year 2018 and have been working since then to provide their users with an enjoyable variety of gambling games.

2. What licenses does the 21BetShop Casino possess?

21BetShop Casino operates under the jurisdictions of two very reputable sectors in the realm of online gambling – The United Kingdom and Malta. These licenses give it credibility among its users, as the casino needs to adhere strictly to the guidelines imposed by these regulatory bodies. Therefore, to a certain extent, you can rely on the legal operations of 21BetShop Casino.

3. What is the revenue status of 21BetShop Casino, and why is it important?

The total revenue generated by 21BetShop Casino is less than $1,000,000, which categorizes it as a smaller scale casino revenue-wise. A casino’s revenue matters because it indicates its capacity to payout large wins. Larger business establishments with bigger revenues usually have no issues facilitating larger withdrawals. Given the lower revenue status of 21BetShop Casino, they could potentially encounter difficulties if users win big.

4. What kind of games are available at the 21BetShop Casino?

21BetShop Casino offers a wide array of active games, including slots, roulette, blackjack, video poker, bingo, baccarat, live games, jackpot games among others, catering to various betting preferences of its users. Unfortunately, players will currently not find poker or crash games on their platform.

5. Which software providers work with 21BetShop Casino for game development?

21BetShop Casino collaborates with a host of renowned game developers guaranteeing a high quality, immersive gambling experience for the players. Some of these include Microgaming, NetEnt, Red Tiger Gaming, Blueprint Gaming, Iron Dog Studio, Scientific Games, Pragmatic Play, and others. These providers are internationally recognized for developing trustworthy and engaging casino games.

6. What payment methods does 21BetShop Casino accept?

This casino supports a wide range of popular and reliable payment gateways such as VISA, Mastercard, PayPal, NetBanking, Skrill, AstroPay, ecoPayz, etc., providing smooth deposit and withdrawal procedures for the users. However, some payment options may not be available in certain locations, and there might sometimes also be fees associated with withdrawals.

7. What kind of customer support is provided by 21BetShop Casino?

21BetShop Casino offers multi-language customer support which includes English, French, Spanish, Japanese, Finnish, and Portuguese. They primarily offer assistance via live chat that uses auto-translate features if needed. Also, they use a chatbot for interaction with customers.

8. Are there any negative aspects to be mindful of while betting on 21BetShop Casino?

Yes, despite having various positives – including an extensive game selection, user-friendly website design, and live dealer games availability – certain negatives do exist. These include potential withdrawal fees, unavailability of all payment methods across all countries, and a somewhat low monthly withdrawal limit. Moreover, we found certain terms and conditions imposed by the platform to be somewhat unfair towards the players.

9. Is it safe to bet on 21BetShop Casino?

While the safety credentials supported by relevant licenses from United Kingdom and Malta add to its baseline credibility, aspects such as low revenue status, limitations in withdrawal facilities, and potentially unfair clauses in their terms and conditions raise some safety concerns. Therefore, although the 21BetShop Casino is not outrightly unsafe, we do advise potential users to proceed with caution and consider these factors while placing bets on this platform.

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